Welcome,
Welcome,
Site last updated:
4/9/2010 11:25
Wholesale Beads endeavors to provide the best variety of beads, findings and associated accessories with the highest level of service. If for any reason you are disappointed or otherwise with our products and services please contact our management team on admin@wholesalebeads.com.au outlining your concern. Please be sure to include your preferred contact details.
A minimum order value of $25.00AUD is required for any on-line purchase.
Please allow 5-7 working days for all deliveries. We deliver by Startrack Express couriers or Australia Post. Postal Boxes are ok for Australia Post but Startack Express require a Street address for all delivers. If for any reason a delivery cannot be made the shipment will be returned at the customers expense and an addtional charge will be incurred for a second delivery attempt.
Startrack charge a flat fee 0f $9.50 pick up + a per kg & per km charge.(Australia Only). Freight is only added to the invoice once the shipment is packed and the weight is known. We use Australia Post for New Zealand orders and international orders will be negotiated via the conisignees preferred method of delivery.
Many of the items contained in this catalogue are hand made or hand dyed. For this reason items may vary in colour shade and in some cases shape.
Due to photographic limitations exact colour matches to bead colour is not always possible. It is advised that the colour description is used as the main indicator and not the photo attached.
Wholesale Beads source all supplies from around the world. For this reason some items take months to re-order and in some cases are discontinued without notice. If repeat orders of the same beads are required please consult management regarding future availability.
Wholesale Beads cannot guarantee exact matches to previous deliveries for the reasons mentioned above. Wholesale Beads recommends that if an exact match is desired that a sample bead is sent when an order is placed. Notification of forthcoming sample should be noted in the 'Comments' section of the order page.
Wholesale Beads will refund, exhange or replace faulty items. Wholesale Beads will not refund 'Change of mind purchases'. Exchanges for 'Change of mind purchases' will only be considered at the manager’s discretion within 7 days of delivery. Any cost incurred for returned items will be at the customer’s expense. Any item returned must be in the same condition as the original delivery.
Where stock is deemed to be faulty. We will replace the stock or refund to the same value of item.
Wholesale Beads try to keep prices consistent throughout our online store. However, due to changes in the Australian Dollar and rising fuel costs, prices may vary from one delivery to another. Wholesale Beads reserves the right to change prices without notice.
Wholesale Beads at its discretion will provide Discounts. All REGISTERED WHOLESALER customers' internet orders receive a 25% discount. Freight is not discounted
All prices are inclusive of a 10% Goods and Services Tax. (GST) For international orders, where Wholesale Beads is sending the goods to you, the 10% GST is removed. This means that you will pay 10% less than the prices quoted on the website if we are sending the goods internationally to you. International freight is charged at the rates applicable and will be quoted before the order is confirmed.
Where a dispute arises Wholesale Beads promises that its staff will act quickly, honestly and ethically to resolve the issue.
From time to time Wholesale Beads may need to change the Terms and Conditions of this web page. Customers will be notified that the Terms and Conditions have changed on the order sheet before a purchase is finalised.
Swarovski Crystal and sterling silver and not included in any 50% OFF SALES. a MAXIUM DISCOUNT OF 25% ONLY EVERY APPLIES.